MANG 5471 - Quality Management

College of Business Administration

Lecture
- Credits: 3

(MANG 4471 and ENMG 4471 are cross-listed) Prerequisite for MANG 4471: MANG 3402 or consent of department. Prerequisite for MANG-5471: MANG 3402 or MANG 4400 or consent of department. Students may receive graduate credit for only one of MANG 4471/ENMG 4471, MANG-5471 or MANG 6471. Describes the basic concepts of quality planning and quality control. Discussion on quality improvement plans, Deming philosophy, and Juran’s quality trilogy, the Deming prize and Baldrige award for quality excellence, and quality circles. Study of the statistical approach to quality control and the use of control charts and other quality control tools. Case studies from around the world on the implementation of total quality management.

Grading Basis: Graded
Repeatable: N
Consent Required to Add No
Consent Required to Drop No